1.4 Required plugins installation

  1. Go to Wp Admin > Sonik from the left menu
  2. Add your purchase code (where is my purchase code?)
  3. Click Go to Sonik Plugins
  4. Select all of the plugins, choose Install and click Apply.
  5. Once done you will see a confirmation message for every plugin
  6. Once done, you can import the demo contents.

 

Errors and troubleshooting

I see a message “Congratulations..” but the code is not saved and I can’t install the plugins

This means your code is in use on another website.

You have to purchase/own a license for each publicly accessible domain install of the theme. Regardless of whether the installation domain is a subdomain or not, if it is publicly accessible, it requires a license.

If you are migrating to a different domain and you already have your product registered with your original purchase code etc, you do not need to purchase a new license; please contact us via helpdesk to request a license reissue.

 

Activation errors

If you can’t complete the activation, it means the CURL module is not active on your server, or you are being blocked by your server firewall.

Step 1: Check your server
Step 2: Make sure your hosting respects the requirements (including PHP version and all of the required modules)
Step 3: Eventually contact your hosting provider if you need help with the settings

Once you are sure your server is compliant, but you still have some problem, please contact us via helpdesk.

 

“Sorry, you are not allowed to access this page.” CAUSE 1

If you see this error, it means you already activated any required plugin. Please go back to your admin dashboard.

“Sorry, you are not allowed to access this page.” CAUSE 2

If you are sure you are missing some plugin, or can’t update the list, it means your license is already linked to another domain. Please contact our support for more information and to ask a license reset, making sure to include your current website URL.

Can’t update WPBakery

Please note that premium plugins as WP Bakery Page Builder are provided in bundle: you don’t need to enter a separated purchase code, as they are licensed with the theme, and we will provide the updates after testing them with the theme.

 

Error “A higher version of […] plugin is required”

This error happens when an installation is interrupted. Via FTP, remove the folder of the plugin causing the trouble (in wp-content/plugins) and try again.

 

 

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