{"id":6369,"date":"2017-10-23T12:39:29","date_gmt":"2017-10-23T12:39:29","guid":{"rendered":"https:\/\/manuals.qantumthemes.xyz\/onair2\/?post_type=ht_kb&p=6369"},"modified":"2017-10-23T13:04:40","modified_gmt":"2017-10-23T13:04:40","slug":"1-9-troubleshooting","status":"publish","type":"ht_kb","link":"https:\/\/manuals.qantumthemes.xyz\/onair2\/knowledge-base\/1-9-troubleshooting\/","title":{"rendered":"1.9 Troubleshooting"},"content":{"rendered":"

“404 ERROR” fix:<\/h3>\n

If you see 404 error pages instead of custom post pages, go in Settings > Permalinks and Save.
\nIf you want to pick a good permalink setting, choose “custom” and use<\/p>\n

\/%category%\/%postname%\/<\/p>\n

“Are You Sure You Want To Do This” fix:<\/h3>\n

This error depends on a memory limit, here’s how to fix it.<\/p>\n

VERY IMPORTANT:<\/strong>\u00a0depending on your server configuration, only one of the following methods works. If you are not expert on these things, ask to your server provider to increase the upload and execution limit of your server.<\/p>\n

    \n
  1. HTACCESS method:<\/strong>\u00a0add this in the .htaccess file of your server
    \nphp_value memory_limit 128M
    \nphp_value post_max_size 128M
    \nphp_value upload_max_filesize 128M
    \nphp_value max_execution_time 1800<\/code><\/li>\n
  2. Wp-config.php method:<\/strong>\u00a0If you get\u00a0problems related to memory whilst importing the demo content, edit your\u00a0wp-config.php<\/strong>\u00a0in the root of your WordPress website, by adding these lines of code:
    \ndefine('WP_MEMORY_LIMIT', '64M');
    \ndefine( 'WP_MAX_MEMORY_LIMIT', '256M' );<\/code><\/li>\n
  3. php.ini method:<\/strong>\u00a0create a text file, call it php.ini and put this text in it:
    \nupload_max_filesize = 64M
    \npost_max_size = 64M<\/code>Then\u00a0upload<\/strong>\u00a0this php.ini<\/strong>\u00a0in the WordPress\u00a0root folder.<\/strong><\/li>\n<\/ol>\n

    If you still have trouble, please refer to the official guide here:\u00a0http:\/\/codex.wordpress.org\/Common_WordPress_Errors#Maximum_execution_time_exceeded<\/a><\/p>\n

     <\/p>\n

    “The theme is missing the style.css stylesheet” fix:<\/h3>\n

    If you see this error, it means that you are trying to upload the entire product package instead of the correct theme zip file. Please unzip the product folder in your computer and upload only the theme zip file and the child theme\u2019s zip file.<\/p>\n

    NOTE:<\/strong>\u00a0If you are installing the theme with the automatic installer and you get an error message \u201cAre You Sure You Want To Do This?\u201d this means that your server configuration doesn\u2019t allow the upload of the file due to its size. We can work around this by uploading the theme via FTP.
    \nIn alternative, try the following solution:<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht_kb_category":[498],"ht_kb_tag":[636,635],"class_list":["post-6369","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-installation","ht_kb_tag-636","ht_kb_tag-troubleshooting"],"_links":{"self":[{"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/ht_kb\/6369"}],"collection":[{"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/comments?post=6369"}],"version-history":[{"count":3,"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/ht_kb\/6369\/revisions"}],"predecessor-version":[{"id":6372,"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/ht_kb\/6369\/revisions\/6372"}],"wp:attachment":[{"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/media?parent=6369"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/ht_kb_category?post=6369"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/ht_kb_tag?post=6369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}