{"id":6014,"date":"2016-06-13T13:20:25","date_gmt":"2016-06-13T13:20:25","guid":{"rendered":"https:\/\/manuals.qantumthemes.xyz\/onair2\/?post_type=ht_kb&#038;p=6014"},"modified":"2021-01-04T19:41:47","modified_gmt":"2021-01-04T19:41:47","slug":"how-to-update-the-theme","status":"publish","type":"ht_kb","link":"https:\/\/manuals.qantumthemes.xyz\/onair2\/knowledge-base\/how-to-update-the-theme\/","title":{"rendered":"1.5 How to update the theme"},"content":{"rendered":"<h2 id=\"how-to-update-the-theme\" >How to update the theme<\/h2>\n<p>Before updating, we recommend to take a backup, as standard procedure. More info: <a href=\"https:\/\/wordpress.org\/support\/article\/wordpress-backups\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/wordpress.org\/support\/article\/wordpress-backups\/<\/a><\/p>\n<ol>\n<li>Go to <a href=\"https:\/\/themeforest.net\/downloads\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/themeforest.net\/downloads<\/a> and click <strong>Downloads<\/strong>, then click<strong> &#8220;<span style=\"color: #ff0000;\">installable WordPress file only<\/span>&#8220;.<br \/>\nThe name of the zip file can vary.<br \/>\n<a href=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/download-theme-update.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6590\" src=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/download-theme-update.jpg\" alt=\"\" width=\"840\" height=\"338\" srcset=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/download-theme-update.jpg 840w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/download-theme-update-300x121.jpg 300w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/download-theme-update-768x309.jpg 768w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/download-theme-update-50x20.jpg 50w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/download-theme-update-600x241.jpg 600w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/download-theme-update-320x129.jpg 320w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/a><\/strong><\/li>\n<li>In your WordPress admin click <strong><strong>Themes &gt; Add New &gt; Upload<br \/>\n<a href=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/add-new-theme.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6591\" src=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/add-new-theme.jpg\" alt=\"\" width=\"947\" height=\"1282\" srcset=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/add-new-theme.jpg 947w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/add-new-theme-222x300.jpg 222w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/add-new-theme-756x1024.jpg 756w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/add-new-theme-768x1040.jpg 768w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/add-new-theme-37x50.jpg 37w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/add-new-theme-920x1245.jpg 920w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/add-new-theme-600x812.jpg 600w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/add-new-theme-320x433.jpg 320w\" sizes=\"(max-width: 947px) 100vw, 947px\" \/><\/a><\/strong><\/strong><\/li>\n<li>Select the zip you just downloaded, and click <strong>Install Now. <\/strong>WordPress will see that is an update. <a href=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/select-file-onair2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6592\" src=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/select-file-onair2.jpg\" alt=\"\" width=\"1251\" height=\"378\" srcset=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/select-file-onair2.jpg 1251w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/select-file-onair2-300x91.jpg 300w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/select-file-onair2-1024x309.jpg 1024w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/select-file-onair2-768x232.jpg 768w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/select-file-onair2-50x15.jpg 50w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/select-file-onair2-920x278.jpg 920w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/select-file-onair2-600x181.jpg 600w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/select-file-onair2-320x97.jpg 320w\" sizes=\"(max-width: 1251px) 100vw, 1251px\" \/><\/a><\/li>\n<li>Click <strong>Replace current with uploaded<\/strong><a href=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/theme-update-replace.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6593 size-full\" src=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/theme-update-replace-e1609787215426.jpg\" alt=\"\" width=\"1201\" height=\"678\" srcset=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/theme-update-replace-e1609787215426.jpg 1201w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/theme-update-replace-e1609787215426-300x169.jpg 300w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/theme-update-replace-e1609787215426-1024x578.jpg 1024w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/theme-update-replace-e1609787215426-768x434.jpg 768w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/theme-update-replace-e1609787215426-50x28.jpg 50w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/theme-update-replace-e1609787215426-920x519.jpg 920w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/theme-update-replace-e1609787215426-600x339.jpg 600w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/theme-update-replace-e1609787215426-320x181.jpg 320w\" sizes=\"(max-width: 1201px) 100vw, 1201px\" \/><\/a><\/li>\n<li>Once done, go to Appearance &gt; Onair2 activation and click <strong><strong>Go to plugins<br \/>\n<a href=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/go-to-plugins-onair2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6594\" src=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/go-to-plugins-onair2.jpg\" alt=\"\" width=\"1280\" height=\"553\" srcset=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/go-to-plugins-onair2.jpg 1280w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/go-to-plugins-onair2-300x130.jpg 300w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/go-to-plugins-onair2-1024x442.jpg 1024w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/go-to-plugins-onair2-768x332.jpg 768w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/go-to-plugins-onair2-50x22.jpg 50w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/go-to-plugins-onair2-920x397.jpg 920w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/go-to-plugins-onair2-600x259.jpg 600w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/go-to-plugins-onair2-320x138.jpg 320w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/a><\/strong><\/strong><\/li>\n<li>Install any new required plugin or updpate the obsolete ones<\/li>\n<\/ol>\n<h2 id=\"errors-and-troubleshooting\" >Errors and troubleshooting:<\/h2>\n<ol>\n<li>If you see an error page, it means all of the plugins are already up to date<br \/>\n<a href=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/plugins-update-error.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6595\" src=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/plugins-update-error.jpg\" alt=\"\" width=\"775\" height=\"265\" srcset=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/plugins-update-error.jpg 775w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/plugins-update-error-300x103.jpg 300w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/plugins-update-error-768x263.jpg 768w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/plugins-update-error-50x17.jpg 50w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/plugins-update-error-600x205.jpg 600w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/plugins-update-error-320x109.jpg 320w\" sizes=\"(max-width: 775px) 100vw, 775px\" \/><\/a><\/li>\n<li>If you are unable to update the plugins, maybe your license was linked to another domain. In this case, go to Appearance &gt; Onair2 Activation. Here, click the link to remove the purchase code.You need to <strong>click 2 times<\/strong>.<a href=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/remove-activation.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6596\" src=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/remove-activation.jpg\" alt=\"\" width=\"1280\" height=\"653\" srcset=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/remove-activation.jpg 1280w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/remove-activation-300x153.jpg 300w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/remove-activation-1024x522.jpg 1024w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/remove-activation-768x392.jpg 768w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/remove-activation-50x26.jpg 50w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/remove-activation-920x469.jpg 920w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/remove-activation-600x306.jpg 600w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/remove-activation-320x163.jpg 320w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/a><\/li>\n<li><strong>Add again your purchase code. <\/strong><\/li>\n<li>If you see a confirmation message and never see the Plugins link, it means your purchase code was linked to another domain. Please,<a href=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/knowledge-base\/support\/\" target=\"_blank\" rel=\"noopener noreferrer\"> contact the helpdesk to request a reset.<\/a><br \/>\n<a href=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/contact-support-license-reset.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6597\" src=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/contact-support-license-reset.jpg\" alt=\"\" width=\"1280\" height=\"601\" srcset=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/contact-support-license-reset.jpg 1280w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/contact-support-license-reset-300x141.jpg 300w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/contact-support-license-reset-1024x481.jpg 1024w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/contact-support-license-reset-768x361.jpg 768w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/contact-support-license-reset-50x23.jpg 50w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/contact-support-license-reset-920x432.jpg 920w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/contact-support-license-reset-600x282.jpg 600w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2021\/01\/contact-support-license-reset-320x150.jpg 320w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/a><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h2 id=\"_\" ><\/h2>\n<h2 id=\"forbidden-errors-or-other-errors\" >Forbidden errors or other errors:<\/h2>\n<p>Plugins are downloaded automatically from WordPress.com or from QantumThemes.xyz. In some rare cases you may see a message saying &#8220;Connection denied&#8221; or similar.<\/p>\n<p>If this happens, the firewall on your server is not allowing your WordPress to download the new plugins. In this case, you have to ask your server provider to allow the connections to WordPress and to Qantumthemes.xyz and Qantumthemes.com.<strong> For a complete automatic check please use our Server Check plugin.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"automatic-theme-update\" >Automatic theme update:<\/h2>\n<ol>\n<li>Be sure to have the Envato Market plugin installed<\/li>\n<li>Click on Envato Market on the left column and follow the instructions for obtaining your API key<\/li>\n<li>Once you add the API key in the settings page, you can update your theme from the main Envato Market page<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6493\" src=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2019\/07\/Screen-Shot-2019-07-19-at-8.39.04-PM.png\" alt=\"\" width=\"644\" height=\"608\" srcset=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2019\/07\/Screen-Shot-2019-07-19-at-8.39.04-PM.png 644w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2019\/07\/Screen-Shot-2019-07-19-at-8.39.04-PM-300x283.png 300w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2019\/07\/Screen-Shot-2019-07-19-at-8.39.04-PM-50x47.png 50w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2019\/07\/Screen-Shot-2019-07-19-at-8.39.04-PM-600x566.png 600w, https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-content\/uploads\/2019\/07\/Screen-Shot-2019-07-19-at-8.39.04-PM-320x302.png 320w\" sizes=\"(max-width: 644px) 100vw, 644px\" \/><\/p>\n<p><strong>Automatic plugins update:<\/strong><\/p>\n<p>Please check the <a href=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/knowledge-base\/1-5-plugins-update-onair2-v-3-5\/\">Plugins Update documentation<\/a>. If you are updating from versions 3.4 and below, please check also the<a href=\"https:\/\/manuals.qantumthemes.xyz\/onair2\/knowledge-base\/1-4-plugins-installation-onair2-3-5\/\"> Plugins Installation<\/a> chapter.<\/p>\n<p><strong>Child theme update:<\/strong><\/p>\n<p>The child theme doesn&#8217;t need to be updated. <a href=\"https:\/\/codex.wordpress.org\/Child_Themes\" target=\"_blank\" rel=\"noopener noreferrer\">More info<\/a><\/p>\n<p>You can optionally edit the style.css of the child theme and change the version, upgrading the number. This will help any caching layer to refresh the files and load the updated version of theme and plugins.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht_kb_category":[498],"ht_kb_tag":[670,500,672,94,671,514,619],"class_list":["post-6014","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-installation","ht_kb_tag-code","ht_kb_tag-installation","ht_kb_tag-license","ht_kb_tag-plugins","ht_kb_tag-purchase","ht_kb_tag-themeforest","ht_kb_tag-update"],"_links":{"self":[{"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/ht_kb\/6014"}],"collection":[{"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/comments?post=6014"}],"version-history":[{"count":21,"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/ht_kb\/6014\/revisions"}],"predecessor-version":[{"id":6608,"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/ht_kb\/6014\/revisions\/6608"}],"wp:attachment":[{"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/media?parent=6014"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/ht_kb_category?post=6014"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/manuals.qantumthemes.xyz\/onair2\/wp-json\/wp\/v2\/ht_kb_tag?post=6014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}