{"id":5996,"date":"2016-06-13T11:47:40","date_gmt":"2016-06-13T11:47:40","guid":{"rendered":"http:\/\/qantumthemes.xyz\/manuals\/fluid\/?post_type=ht_kb&#038;p=5996"},"modified":"2022-09-15T08:20:16","modified_gmt":"2022-09-15T08:20:16","slug":"2-1-support","status":"publish","type":"ht_kb","link":"https:\/\/manuals.qantumthemes.xyz\/evenz\/knowledge-base\/2-1-support\/","title":{"rendered":"2.01 Support"},"content":{"rendered":"<h3 id=\"support-terms-of-service\" >Support terms of service<\/h3>\n<p>This theme comes\u00a0with 6 months of official support. Once expired you can purchase the service again.<\/p>\n<div class=\"qt-highlight\"><strong>IMPORTANT<\/strong><br \/>\nThe support covers <strong>only<\/strong> questions concerning this theme\u00a0and QantumThemes custom plugins.<strong> The support\u00a0<span style=\"text-decoration: underline;\">doesn&#8217;t include any code customizations<\/span><\/strong>\u00a0or <strong>compatibility issues with any third party plugin not provided with the theme.\u00a0<\/strong>More info:\u00a0\u00a0<a href=\"http:\/\/themeforest.net\/page\/item_support_policy\" target=\"_blank\" rel=\"noopener\">http:\/\/themeforest.net\/page\/item_support_policy<\/a><\/div>\n<p><strong><br \/>\nThe installation<\/strong> service<strong>\u00a0is not <\/strong>part of the product support, but don&#8217;t worry,<strong> this manual covers the entire procedure step by step, <\/strong>and we did our best to<strong> automate the process<\/strong> as much as possible.<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"how-to-get-support\" >How to get support:<\/h3>\n<p>1.\u00a0Find your Themeforest <strong>purchase code<\/strong>. <a href=\"https:\/\/help.market.envato.com\/hc\/en-us\/articles\/202822600-Where-Is-My-Purchase-Code-\" target=\"_blank\" rel=\"noopener\">For more info click here.<\/a><\/p>\n<p>2.\u00a0<a href=\"http:\/\/www.qantumthemes.com\/helpdesk\/register\/\" target=\"_blank\" rel=\"noopener\">Sign up to our Helpdesk<\/a> using your Purchase Code and your Envato username<\/p>\n<p>3. Open your topic<a href=\"http:\/\/www.qantumthemes.com\/helpdesk\/forums\/forum\/evenz-wordpress-theme\/\"><strong> in the appropriate product forum<\/strong><\/a>.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht_kb_category":[702],"ht_kb_tag":[513,515,511,512,510,514],"class_list":["post-5996","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-2-support","ht_kb_tag-envato","ht_kb_tag-forum","ht_kb_tag-helpdesk","ht_kb_tag-purchase-code","ht_kb_tag-support","ht_kb_tag-themeforest"],"_links":{"self":[{"href":"https:\/\/manuals.qantumthemes.xyz\/evenz\/wp-json\/wp\/v2\/ht_kb\/5996"}],"collection":[{"href":"https:\/\/manuals.qantumthemes.xyz\/evenz\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/manuals.qantumthemes.xyz\/evenz\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/manuals.qantumthemes.xyz\/evenz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/manuals.qantumthemes.xyz\/evenz\/wp-json\/wp\/v2\/comments?post=5996"}],"version-history":[{"count":7,"href":"https:\/\/manuals.qantumthemes.xyz\/evenz\/wp-json\/wp\/v2\/ht_kb\/5996\/revisions"}],"predecessor-version":[{"id":8589,"href":"https:\/\/manuals.qantumthemes.xyz\/evenz\/wp-json\/wp\/v2\/ht_kb\/5996\/revisions\/8589"}],"wp:attachment":[{"href":"https:\/\/manuals.qantumthemes.xyz\/evenz\/wp-json\/wp\/v2\/media?parent=5996"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/manuals.qantumthemes.xyz\/evenz\/wp-json\/wp\/v2\/ht_kb_category?post=5996"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/manuals.qantumthemes.xyz\/evenz\/wp-json\/wp\/v2\/ht_kb_tag?post=5996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}